Ryanair has decided to take strict measures to address unruly behavior on its flights. The Irish low-cost airline has introduced a €500 fine for passengers who cause disturbances or disruptions during the journey.
This decision comes after a significant rise in disruptive incidents, often linked to alcohol abuse and drug use, particularly on routes to holiday destinations such as Ibiza and the Balearic Islands.
According to Ryanair, the issue of disruptive passengers is becoming increasingly problematic.
Incidents of disruptive behavior, often linked to excessive alcohol or drug use, have made stricter measures necessary to ensure safety and comfort for all passengers.
“It’s unacceptable that the actions of a few ruin the travel experience for many,” said a spokesperson for the airline.
Which flight routes are most at risk of fines?
Routes to popular holiday destinations, such as Ibiza and the Balearic Islands, are particularly critical.
These flights have gained a less-than-stellar reputation due to the excesses that begin at the airport and continue onboard.
To address this situation, Ryanair has adopted a zero-tolerance policy: in addition to fines, unruly passengers will be removed from the aircraft and may face legal action.
The Case of the Ryanair Dublin–Lanzarote Flight Diverted to Porto
A notable example is the Ryanair flight from Dublin to Lanzarote, which was diverted to Porto last April due to a passenger’s violent behavior. As a result, 160 passengers had to spend the night in Porto, with all expenses covered by the airline.
Ryanair has taken legal action against the passenger responsible, seeking €15,000 in compensation for damages caused by the diversion. This amount covers operational costs and the assistance provided to passengers.
However, Ryanair has reiterated that in cases of extraordinary circumstances, such as a hijacking, no financial compensation is provided. This is because violent behavior is classified as a situation beyond the airline’s control.
Passenger Rights in Case of Flight Diversion
Assistance
When a flight is diverted and passengers are forced to spend the night in an unexpected location, the airline is obligated to provide assistance.
This includes:
Hotel accommodation.
Transportation between the airport and your accommodation.
Meals and drinks.
Refund or Compensation
Passengers may be entitled to:
Ticket refund if they decide not to continue their journey.
Financial compensation (up to €600) for significant delays or failure to reach the final destination, unless caused by extraordinary circumstances.
In the specific case of a diversion caused by a passenger’s violent behavior, the airline may invoke extraordinary circumstances to avoid payingfinancial compensation.
Extraordinary circumstances include events beyond the airline’s control, such as security issues or medical emergencies.
However, assistance (accommodation, meals, transportation) remains mandatory.
It only takes 2 minutes
How can I get my compensation?
Here's how to do it in 3 simple steps:
1
Send the claim request
It only takes 1 minute to discover the amount of your compensation.
2
We work for your rights
Our legal team will collaborate with the airlines and authorities regarding your case.
3
Receive your compensation
As soon as we win the lawsuit, you will receive the money in your bank account
In the meantime, Ryanair has already started implementing additional preventive measures: passengers are now banned from bringing bottles (even water) on board certain “high-risk” routes.
A move that might disappoint fans of the classic pre-flight gin and tonic, but one that could help prevent awkward and unpleasant incidents at 30,000 feet.
Because travel should not only be a safe experience for everyone, but also a pleasant and peaceful one — with full respect for every passenger on board.
How much is the compensation?
€250
The €250 compensation for a canceled flight specifically applies to flights under 1500 km.
€400
The €400 compensation for a canceled flight applies to flights between 1500 km and 3500 km.
€600
The €600 compensation for a canceled flight applies to flights over 3500 km.
Ryanair’s Position
Ryanair has emphasized that passenger safety and comfort are a top priority. The airline will continue to take legal action against offenders and introduce new measures to prevent similar incidents.
“Although these are isolated cases, disruptive behavior in such a confined and shared space is unacceptable,” a spokesperson reiterated.
With this new policy, Ryanair aims to ensure a safer and more pleasant travel experience for everyone, making it clear that unruly behavior on board will no longer be tolerated.
Frequently Asked Questions About Ryanair’s €500 Fine
Ryanair introduced this fine to ensure safety and respect on board, aiming to reduce disruptive behavior during flights.
Unruly behavior includes aggressive conduct, disturbing other passengers, failing to follow crew instructions, and the improper use of electronic devices.
The crew immediately reports the behavior to the captain, who may decide to take measures such as issuing a fine or, in extreme cases, involving the authorities upon arrival.
Yes, the fine applies to all Ryanair flights and is intended to ensure a safe and respectful environment for all passengers.
In case of refusal, Ryanair may take legal action and ban the passenger from flying with the airline in the future.
To avoid fines, follow the crew's instructions, behave respectfully, and avoid disturbing other passengers.
ReFly operates in accordance with regulations
related to passenger rights
Only a few air travelers are aware of their rights, and many of them lack the legal understanding necessary to claim compensation for flight delays. Even if they are aware of their rights, the process of requesting compensation from airlines can be challenging.
